About us
About Your Mortgage Broker Heritage Park
About Your Mortgage Broker Heritage Park introduces the people, the licence and the money behind this broking service, because a borrower in Heritage Park deserves to see who they are dealing with before sharing a single financial detail.
Why We Started a Broking Business in Heritage Park
Home lending advice too often means call centres, scripts and whichever product the institution wants moved this quarter, and borrowers in Logan deserve better than that, which is the gap this business exists to fill.
Who You Actually Deal With
This is not an anonymous brand, so the section below names the person behind the licence, states the credentials and sets out how the working relationship runs day to day:
The Broker on File
Your Mortgage Broker Heritage Park, is the credit representative who fronts this business, so every Heritage Park conversation happens with one accountable person from first call to settlement, and the credit representative number and Australian Credit Licence are published clearly in the footer.
Local Files, Local Patterns
Local files teach patterns that national call centres never see: shift income on the Mount Lindesay corridor, family guarantees between generations, and the deposit gaps that sit behind a median household mortgage repayment of roughly $1,733 a month in Logan.
No Handoff, Ever
You will never be handed to a processing team or a junior, because the person who hears your goals on day one also prepares the application, chases the lender, answers your calls and follows the file through to settlement day.
How We Get Paid, in Plain English
Money questions deserve money answers, so here is the full picture of how Your Mortgage Broker Heritage Park is paid, written down rather than revealed slowly:
Upfront commission
Trail commission
Nothing from your pocket
The one exception
Now the uncomfortable part: commission amounts vary a little between lenders, which is a genuine conflict of interest, and pretending otherwise would be insulting. The answer here is not denial but process, so the reasoning behind every recommendation is put in writing and you can see exactly why a particular lender was suggested and what was compared against it.
Is it worth using a broker at all? For most Heritage Park borrowers the honest answer is yes, because comparing policies across a panel of lenders beats ringing banks one at a time. The equally honest trade-off is that any panel, however wide, is still not every lender in the market, and a single direct lender has blind spots of its own.
Our Licence and Accreditations
The fastest way to check any broker takes about five minutes: look up the numbers below on the public registers, and if they match what Your Mortgage Broker Heritage Park has written here, the trust question answers itself:
The Licence Behind the Business
Credit assistance must be provided under an Australian Credit Licence or by someone authorised through one, and the licence sitting behind this business is Australian Credit Licence 389328, held by [LICENSEE NAME], whose details appear in every Credit Guide.
Our Credit Representative Status
As a credit representative, Your Mortgage Broker Heritage Park carries the number 370592 on every document it issues, which means the conduct obligations sit with the licensee as well as this business itself, giving you two accountable parties rather than one anonymous name.
How We Operate
Our process is published, our fees are disclosed in writing, and we operate as a credit representative with number 370592 under Australian Credit Licence 389328, details shown in the footer so that you can verify before you commit.
AFCA Membership
Australian Financial Complaints Authority membership is compulsory for licensed broking businesses, and this one is a member, so if a dispute cannot be resolved directly with [LICENSEE NAME], you can take it to an independent, free external dispute resolution scheme.
How We Work With You
Working together follows one published sequence with stated timelines: a free strategy call, a full picture of your position, lender selection with the reasoning written down, then lodgement and management through to settlement and a review after your first statements arrive.
Where we work
Areas We Service
From Heritage Park we serve the surrounding Logan suburbs as well, including Browns Plains, Berrinba, Crestmead, Park Ridge and Regents Park, so neighbours across postcode 4118 and beyond receive the same named-broker service.
Questions answered
Frequently Asked Questions
Who owns and runs Your Mortgage Broker Heritage Park?
Your Mortgage Broker Heritage Park owns and runs this business as a credit representative under [LICENSEE NAME], the licensee behind Australian Credit Licence 389328. It is a small local operation, not a franchise, a call centre or a comparison website.
Are you licensed to arrange home loans?
Yes. The business operates as Credit Representative 370592 under Australian Credit Licence 389328 held by [LICENSEE NAME], and that authorisation can be checked on the public ASIC registers before you share any information.
How do you get paid if I don't pay a fee?
The lender pays commission when your loan settles, then a smaller trail amount while the loan runs. Neither comes from your pocket and neither changes your rate; any exception on a complex file is disclosed in writing first.
Do you get paid more for recommending certain lenders?
Commission varies slightly between lenders, so yes, the conflict is real, and this page will not pretend otherwise. That is exactly why the reasoning behind every recommendation is written down for you to check and question.
What happens if I have a complaint?
Raise it with us first and it will be handled properly. If it cannot be resolved, this business is a member of the Australian Financial Complaints Authority, an independent and free external dispute resolution service.
How many lenders can you actually access?
We work from a panel of lenders covering major banks, non-bank lenders and specialist providers; the current count is listed in our Credit Guide. Honestly stated, no panel includes every lender in the Australian market.
Mortgage broker for Heritage Park and the suburbs around it
Get in Touch
The first conversation costs nothing and commits you to nothing. Call (07) 3523 7115 to talk through your Heritage Park plans with Your Mortgage Broker Heritage Park directly, or send a question in writing and get a straight reply.